Surgient Success

Some customers use Surgient in many different sites some of which they don't have administrative control over. Can surgient be used effectively without local admin right to a windows client? Many IT groups are quite reluctant to give local admin rights to their training facilities. Is there a known set of local or domain policies that can be given to a user that will allow them to use surgient without requiring local Admin rights?

Are you referring to admin rights on the physical box in the classroom environment?  Since we use a web browser, rights on the local system should not affect operations *as long* as the user is able to download and install our controls.  If they cannot do that, the connection and window to the VM will not work.  I am not sure if we offer a local install for these items, but a work-around would be to have the administrator access a VM through Surgient once on each classroom machine, and then all the necessary controls should be downloaded. 

 Jackie.