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Surgient Success

Community Support Portal

Best Practices

Page 1 of 1 (9 items)

Files in this Folder

File Date Added Downloads  
Slides from presentation by Julie Cullivan, VP Sales Operations, EMC Software Group. Julie discusses EMC's attempts to centralize lab environments prior to Surgient, their experiences to-date using...
12-07-2007 35 Download
File Size 533.4kB
Michael Kuhl's slides from the Q4 2007 Surgient Success User Group. Michael led a discussion about image lifecycle best practices including tips for image import, change management, and architecture...
12-07-2007 48 Download
File Size 1.5MB
Slides from David Babbitt and Neal Prager's discussion of networking in Surgient virtual labs. Includes discussions of how it works, differences between NAIL2 and NAIL3 models, and Standard vs. Advanced...
12-07-2007 51 Download
File Size 1.9MB
Answers to Frequently Asked Questions and "How to..."'s for distribution to SE's using the VDMS application
11-14-2007 53 Download
File Size 1.1MB
Best practices for testing onsite connectivity for VDMS
11-14-2007 27 Download
File Size 192.7kB
Best practices using the Classroom Readiness Test tool for instructor-led training
11-14-2007 27 Download
File Size 306.3kB
Best practices for using the User Readiness Test tool for instructor-led training
11-14-2007 27 Download
File Size 211.4kB
Answers to Frequently Asked Questions for distribution to instructors using the VTMS application
11-14-2007 50 Download
File Size 1.2MB
Best practices for using the User Readiness Test too to optimize the student experience in self-paced training.
11-14-2007 32 Download
File Size 204.8kB
Page 1 of 1 (9 items)